San Francisco, CA (Remote Work)
Early stage startup that is well funded and with highly educated leaders at the helm are looking for a Support Engineer who has previous experience as a tier 3 support engineer – able to dive into code, handle customer escalations, and drive to resolution in a timely fashion. You will get the opportunity to shape our customers' experiences with the nuts and bolts of our product, as well as help define our support processes. You should be comfortable at the intersection of systems, deep learning, customers, and engineering.
Kofi Group places software engineers and machine learning engineers on a direct-hire basis with VC-backed startups in San Francisco/Silicon Valley, New York, and Austin.
Startups we have recruited for are backed by Andreessen Horowitz, Lightspeed Venture Partners, Wing Venture Capital, Index Ventures, Redpoint, Amplify Partners, Foundation Capital, GV, and several other top venture capital firms.